Aid worker exchanging supplies with a community member

About us

We exist to make compassion measurable.

Directly Relief is a humanitarian non-profit that connects donor generosity with the work of frontline partners — quickly, transparently, and at scale.

Our mission

To deliver essential aid — medicine, water, food, shelter, and skilled people — to communities affected by poverty, disaster, and conflict, in partnership with those already doing the work.

Our vision

A world where no child loses a parent to a treatable illness, no family is unprepared when disaster strikes, and every act of giving can be traced to the life it changed.

What we stand for

Values that guide every decision.

Transparency

We publish where every dollar goes — audited and line-by-line.

Local first

We resource the people already doing the work in their own communities.

Dignity

Aid is never a transaction. We treat every person we serve as a partner.

Lasting impact

We measure outcomes in years, not photo opportunities.

Transparency

Every dollar, on the record.

We publish a quarterly ledger of inflows and outflows. Donors can see, line by line, where money was raised, where it went, and what it bought.

  • Quarterly open ledger — anonymized for privacy only
  • Independently audited annual financials
  • GuideStar Platinum equivalent transparency standard
  • Real-time program dashboards for major donors

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Cents/$1 to programs

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Audit clean rate

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Hours to first shipment

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Local partners trusted

Our story

Sixteen years of showing up.

2009

Founded by a group of nurses and engineers shipping medicines to Haiti.

2014

Crossed 1 million people reached. Opened first regional warehouse in Accra.

2018

Launched the Community Council model — funding decisions made locally.

2022

Reached 10 million people; published our first full open ledger.

2025

Surpassed 18 million people served across 96 countries.

Leadership

Steady hands. Real experience.

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Sara Lindstrom

Executive Director

Two decades coordinating field operations in 40+ countries.

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Marcus Chen

Chief Financial Officer

Former Big Four auditor obsessed with where every dollar lands.

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Dr. Joyce Mwangi

Head of Health Programs

Public-health physician with frontline experience across East Africa.

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Carlos Mendoza

Director of Disaster Response

Built the rapid-response network that ships within 24 hours.

Be part of what comes next.

Whether you give, volunteer, or just spread the word — you become part of the story we are still writing.